Frank Labels Store
A WhatsApp AI sales assistant that recommends, suggests, and closes orders while the owner sleeps. Clients message at 2 AM, and the business answers.
Messages at 2 AM, Sales at 9 AM
Frank Labels' customers bought on WhatsApp, but every enquiry waited for the owner to wake up, remember the catalogue, and reply. Revenue was walking in while the owner slept.
Late-Night Enquiries
Customers browsed and asked when the businesses were closed. By morning, many had bought elsewhere.
One Human Sales Brain
Product knowledge, prices, and stock lived in the owner's head. Every answer was a manual task, and answers were slow.
Inconsistent Follow-Up
Interested customers stalled because nobody re-engaged, suggested the right item, or gently closed the sale.
What Was Built
A WhatsApp-native AI sales assistant trained on the catalogue, product knowledge, and the owner's selling style.
Instant WhatsApp Replies
Answers product questions in seconds on WhatsApp, any time of day or night, with live catalogue knowledge.
Smart Recommendations
Suggests the right product based on the customer's budget and needs, like a trained in-store salesperson.
Sell-to-Order Closing
Guides the customer from interest to order, captures their details, and hands a ready order to the team at operating hours.
Owner Oversight
The owner sees every conversation and takes over when a human touch is needed. The AI sells, the owner decides.
The Impact
Technologies Used
Frontend
React, Next.js, Tailwind CSS
Backend
Node.js, PostgreSQL, Custom AI Sales Model
Integrations
WhatsApp Business API, M-Pesa, Inventory API
Want Similar Results?
Let's put your catalogue and your selling style into an assistant that never sleeps.