SafariMart Africa
After 13 years of customer data, SafariMart had zero useful queries. Meet "Jack": a custom-trained AI with product intelligence that handles even compound questions.
13 Years of Data, Zero Answers
A decade of sales history, product knowledge, and customer behaviour sat hidden in a database that no one could ask questions of.
Untapped History
Years of transactional data held every answer about what sells, when, and to whom, but it was locked in raw tables.
Manual Customer Service
Every product question was answered by staff from memory. Best sellers, stock, recommendations, all in one brain.
Simple Bots, Wrong Answers
Off-the-shelf chatbots failed on compound questions like "which waterproof camera under 40k is in stock in Westlands?"
What Was Built
A custom-trained AI assistant with live access to products, prices, and stock, built to answer the way a top salesperson would.
Custom-Trained on Real Data
Trained on SafariMart's 13 years of product and sales history, not generic internet knowledge.
Compound Query Handling
Understands multi-part questions that combine category, budget, brand, and location in one sentence.
Product Intelligence
Knows the catalogue, live stock, and pricing, and recommends from what is actually available now.
Everywhere Customers Chat
Deployed on the storefront and messaging channels, so history and recommendations are available 24/7.
The Impact
Technologies Used
Frontend
React, Next.js, Tailwind CSS
Backend
Node.js, PostgreSQL, Custom AI Model + RAG
Integrations
Storefront API, WhatsApp Business API, SMS
Want Similar Results?
Let's turn years of your data into an assistant that answers like your best salesperson, any hour.