Case Study

Whitelight Store

Modern retail e-commerce system for a lighting and home décor store, from in-store operations to online sales.

Retail E-Commerce POS Integration Inventory Sync
The Challenge

Bridging In-Store and Online

Whitelight Store had a strong in-store presence but was losing online sales to competitors. Their inventory wasn't synchronized between physical and digital channels.

Disconnected Channels

In-store POS and online sales were completely separate, leading to overselling, stock discrepancies, and frustrated customers.

No Product Online Presence

Thousands of SKUs with no online catalog. Customers couldn't browse products, check availability, or order from home.

Manual Reporting

Sales data trapped in spreadsheets. No real-time visibility into performance across channels, making decisions slow and gut-based.

The Solution

What CRES Built

An integrated retail platform that connects in-store POS, online sales, and inventory into a single source of truth.

Unified E-Commerce Store

Modern online store with product filtering, wishlists, and quick-view. Product images, specs, and pricing all synced from the central inventory.

Inventory Sync Engine

Real-time inventory synchronization between POS terminals and online store. Every sale, return, or adjustment updates across all channels instantly.

Analytics Dashboard

Real-time sales analytics, product performance insights, customer behavior tracking, and automated reporting, giving leadership full visibility.

Omnichannel Checkout

Click-and-collect, home delivery, and in-store pickup options. Customers choose how they want to receive their orders, the system handles the rest.

Key Results

The Impact

200%
Online revenue growth
Zero
Overselling incidents
70%
Faster inventory counts
Real-time
Cross-channel visibility
Tech Stack

Technologies Used

Frontend

React, Next.js, Tailwind CSS

Backend

Node.js, PostgreSQL, Redis

Integrations

POS System, M-Pesa, Delivery Partners API

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