How we work · Delivery process
Structured deliveryfrom discovery to go-live.
Same documented process for every project — clear milestones, M-Pesa-ready payments, and owners named at every step.
Built for Kenya's pace
We do not wing it. We engineer it.
Nairobi buyers move fast — your delivery should not lag. Every Cres project follows a documented process that protects timelines and budgets.
Project timeline
Every step. Every owner.
Typical project: 3–4 weeks from first payment to go-live.
Discovery session
20-minute call: business, goals, and what the project must achieve.
Scope & agreement
Written scope, package details, total investment. You confirm in writing.
First payment — 50% deposit
Confirms project and reserves build slot. No work starts before this.
Content collection
Content checklist sent. Five business days to supply. Delays extend timeline.
Design phase
Homepage and key pages. Up to two revision rounds. Written approval before build.
Full build phase
Complete site build with milestone updates. No surprises.
Review & approval
Five business days to test. Issues raised in writing before go-live.
Final payment — 50% on delivery
Site approved. Final payment triggers go-live within 24 hours.
Go-live & launch
Domain, SSL, Google Business, Analytics, Search Console.
Handover & training
All credentials plus 30-minute training to manage your site.
30-day post-launch support
We fix any bugs from our build at no extra cost.
Our commitments
What we guarantee. What we expect.
CRES commitment
We build what we scope.
Every agreed feature gets built. Alternatives are discussed before we build.
CRES commitment
Proactive updates.
You never chase us for status. Milestone updates are sent proactively.
CRES commitment
We fix our mistakes.
Within the 30-day warranty — no questions, no delay, no extra cost.
Client responsibility
Content in 5 days. Feedback in 5 days.
Delays on your side extend the timeline.
Client responsibility
One decision-maker.
Designate one person who can review, approve, and decide.
Both parties
Formal change process.
Scope changes are assessed, quoted, and approved before work.
Payment
50% before. 50% on delivery.
1st payment — before we start
50%
Paid before Day 1. Non-refundable once work begins.
2nd payment — on delivery
50%
Paid before go-live. Full ownership transfers on receipt.
Accepted via M-Pesa (+254 708 805 496) or bank transfer. Site goes live within 24 hours of final payment confirmation.
Ready to get started?
20-minute discovery call. We map the project, send the scope, and get started within 24 hours.